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The 9 best heat pump installers in the UK

josh jackman
Written By
Updated on 12 July 2023

We’ve analysed 219 companies to find the best heat pump installers

All our chosen installers are accredited by four authorities

The best heat pump installers include Cinergi, Heat Norfolk, and Zing Energy

You only want the best of the best for your heat pump installation.

That’s why our team of researchers has painstakingly researched and analysed 219 companies to find the top choice for you, no matter where in the UK you live.

These installers have the highest ratings, most accreditations, and best reviews – because that’s what you deserve.

You can also find the best heat pump installers for your home by using our custom-built comparison tool. Simply fill in this free form, and our trusted specialists will be in touch with quotes.

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Installer
Customer rating
Number of reviews
Founded
Based in

Heat Norfolk

UK Alternative Energy

Marshall and McCourt

Abacus Energy Solutions

Daly Renewables

Heat Pumps Scotland

Cinergi

Eco Trades South West

Zing Energy

4.8

5

4.7

4.5

4.9

5

4.8

4.9

4.7

31

29

85

47

19

17

38

90

48

2003

2009

2008

2014

2010

2020

2020

2012

2014

Norwich

Lincoln

Stockton-on-Tees

Merseyside

Belfast

Glasgow

Hampshire

Devon

Cardiff

Customer rating

Number of reviews

Founded

Based in

4.8

31

2003

Norwich

Heat Norfolk has more experience than most, having been in the installation game for more than two decades.

Fortunately, its engineers haven’t lost their refreshingly personal touch, which has led to almost universally positive reviews for the north Norwich-based company.

Led by Claire and Paul Wilkins – who you can often find on the road, meeting customers and conducting surveys – this family-run company is one you can trust for your heat pump installation.

Customer rating

Number of reviews

Founded

Based in

5

29

2009

Lincoln

This Lincoln-based installer is your best bet if you live in the Midlands.

UK Alternative Energy has now carried out more than 1,600 installations – a prodigious rate, considering its age – and still achieves perfect ratings from its customers.

It’s not just a heat pump installer, either – its ability to offer solar panel systems is part of the reason why local councils, schools, and builders trust the company to deliver.

Its passion for building an eco-friendly future is another reason, which you can see in founder Derrick Denton’s decision to set up Alternative Haus, a company that constructs energy-efficient homes in the local area.

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Customer rating

Number of reviews

Founded

Based in

4.7

85

2008

Stockton-on-Tees

94% of Trustpilot reviews about Marshall and McCourt give the company five stars, which is a testament to the high level of expertise, efficiency, and customer service shown by its team of several engineers.

This is a smooth, well-resourced operation that takes on apprentices and turns them into experienced tradespeople – which is always a good sign for an installer.

Be sure to visit the company’s showroom before making a final decision on your project, as you’ll be able to talk through your options while seeing the products in person.

Customer rating

Number of reviews

Founded

Based in

4.5

47

2014

Merseyside

Former Royal Navy engineers Michael Platt and James Griffith put their skills to good use when they founded Abacus Energy Solutions.

Customers have welcomed their expertise and lack of pushy sales tactics, which ensures they’ll recommend the best way forward for your home, not their wallets.

Since launching its Trustpilot page in March 2020, Abacus has received just one negative review – an excellent record, and one that shows its high standards.

Business development manager Alex Johnson identified customer service as the reason for Abacus’s success.

He told The Eco Experts: “We’re not a fit-and-forget company, so we’ll make sure you’re clear what’s going to happen with your installation, and ensure you have peace of mind afterwards with our care plan, which includes servicing.

“Once it’s installed, we won’t just leave you to it; we’ll be there to help you with everything. So if you need help with something like the control settings, we’ll be there at the end of the phone for you.”

Customer rating

Number of reviews

Founded

Based in

4.9

19

2010

Belfast

Daly Renewables’ slogan, ‘At Daly We’re Different’, is cheesy – but compared to most installers, it’s also true.

This engineer-led company produces bespoke plans for each of its clients, from homeowners to Queens University Belfast and a hotel in Derbyshire.

The result has been a series of endlessly glowing reviews for managing director Ryan Daly and his team, allowing them to streak ahead in the burgeoning Northern Irish heat pump market – and even expand into England and Scotland.

Customer rating

Number of reviews

Founded

Based in

5

17

2020

Glasgow

Despite having launched during a pandemic, Heat Pumps Scotland has quickly risen to the top of our Scottish rankings.

The company has achieved a perfect rating thanks to its competitive prices and a team of engineers with top-notch communication skills – which is exactly what you want when you’re getting a whole new heating system.

As is only appropriate, Heat Pumps Scotland covers the entire country – so if you’re looking to replace your boiler with a green, energy-efficient option and live north of the border, this is your best option.

If you want to find  out more about owning an air source heat pump in Scotland, check out our guide.

Customer rating

Number of reviews

Founded

Based in

4.8

38

2020

Hampshire

This family-run business was also established during the height of the pandemic, and has thrived ever since.

The company hasn’t put a foot wrong, offering efficient services and friendly, useful advice that’s saved some of its clients thousands of pounds.

This is clear from customer reviews for Cinergi, which are uniformly positive – a rare achievement in this field.

Customer rating

Number of reviews

Founded

Based in

4.9

90

2012

Devon

This small, family-run company has provided the South West with a superb level of service for more than a decade.

This has been recognised by customers who’ve contributed to the installer’s extraordinarily high score on Checkatrade, which includes a 100% rating for its quote accuracy.

That means you can rest assured that Eco Trades South West will stick to its pricing, which will allow you to budget properly for this major investment in your home.

The company also installs solar panels, if you’re looking for a holistic service – though they’re not on our list of the best solar panel installers in the UK.

Customer rating

Number of reviews

Founded

Based in

4.7

48

2014

Cardiff

Zing Energy won’t just install your heat pump, they’ll also give energy-saving advice and make sure you take advantage of any grants that could help you lower your costs.

Martin Thomas and Chris Jenkins launched the company to help people switch to green energy systems without breaking the bank, and they’ve only grown more ambitious.

They now aim to “eradicate fuel poverty, increase the wellbeing of our customers and drive the momentum in helping to reduce carbon emissions on a national scale.”

So far, so good. Customers regularly leave happy reviews for the company, which serves local authorities and housing associations as well as domestic properties.

heat pump installer fitting a heat pump outside a home

The best heat pump installers hold themselves to the highest standards.

That’s why all 219 of the companies we looked into have been certified by the Microgeneration Certification Scheme (MCS).

They’re also all accredited by the National Association of Professional Inspectors and Testers (NAPIT), the government-endorsed quality scheme TrustMark, and the Renewable Energy Consumer Code (RECC) – except in Northern Ireland, where no installer has been.

Don’t let that stop you if you’re in Northern Ireland, though – Daly Renewables is accredited by NAPIT and a member of RECC, meaning it must still operate at a high standard.

All our recommended installers in England and Wales are registered with the Boiler Upgrade Scheme, so if you live in those countries – the only ones where the scheme is available – you can get £7,500 off the cost of an air source heat pump by choosing one of our picks.

Every installer we’ve included can also fit both air and ground source heat pumps, so they can accurately assess your home, choose the right heat pump for your home, and install it.

We then found the highest-rated company in each area of the UK.

And with the government’s Heat Training Grant subsidising courses for thousands of new heat pump installers, the industry will be even more competitive in the coming years – to your benefit.

There you have it – the best heat pump installers in the UK, including at least one which serves your area.

All that’s left to do is join the hundreds of thousands of Brits currently enjoying the benefits of a heat pump, with the latest figures showing a record-breaking 59,900 installed in 2022.

But you want to find the best deal – and that’s where we come in.

Simply pop your details in this free form and let us take the reins. We’ll pass on your details to our installers, who will then get in touch with their best prices.

How much does it cost to install a heat pump in the UK?

Installing an air source heat pump costs £10,000 for a three-bedroom house, typically.

A ground source heat pump will typically cost the same household £24,000 for a horizontal installation and £49,000 for a vertical installation.

The Boiler Upgrade Scheme allows homeowners in England and Wales to get a discount of £7,500 when buying an air or ground source heat pump.

Is it worth installing a heat pump in the UK?

Yes, it’s worth installing a heat pump in the UK.

Over the course of its 20-year lifespan, an air source heat pump will save the average three-bedroom household £4,891.

With gas prices on the rise and the cost of electricity due to fall from the end of 2024, this is the perfect time to take advantage of the Boiler Upgrade Scheme and get a discounted heat pump that’ll cut your costs for decades to come.

Do I need to change my radiators for a heat pump?

Most homes need to change one-third of their radiators before getting a heat pump, which isn’t usually particularly expensive.

This is because heat pumps work best with radiators that are 2.5 times larger than the standard size, as they release heat more slowly than a gas boiler.

Larger radiators will therefore help you to disperse heat around your home, but make sure to get an assessment of your current radiators – as they may already be suitable – and look into underfloor heating, as this can also be a great way to utilise a heat pump.

Written by

josh jackman

Josh has written about and reported on eco-friendly home improvements and climate change for the past four years.

His data-driven work has featured on the front page of the Financial Times and in publications including The Independent, Telegraph, Times, Sun, Daily Express, and Fox News, earned him the position of resident expert in BT's smart home tech initiative, and been referenced in official United Nations and World Health Organisation documents.

He’s also been interviewed on BBC One's Rip-Off Britain, BBC Radio 4, and BBC Radio 5 Live as an expert on everything from renewable energy to government policy and space travel's carbon footprint, and regularly attends Grand Designs Live as a Green Living Expert, giving bespoke advice to members of the public about heat pumps and solar panels.

Josh has also used the journalistic skills he developed at The Jewish Chronicle and PinkNews to investigate and analyse every green government grant in existence, and examine the impact on the climate of cryptocurrency, Glastonbury Festival, and the World Cup.

You can get in touch with Josh via email.

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